FAQ
Frequently asked questions.
Everything you need to know about how RivalKite works. Can't find your answer? Get in touch.
Free sample
What do I get in the free sample?
A short, tailored analysis of recent activity from up to two competitors.
You’ll see which developments matter, what they could mean for your competitive position, and what actions may be worth considering.
It’s free, with no obligation to subscribe or book a sales call. We aim to deliver your sample within two business days.
The service
How is RivalKite different from competitive intelligence software or AI tools?
Many competitive intelligence platforms can monitor competitors, detect developments and analyze information.
RivalKite provides a managed service with analysis tailored to your specific products, markets, competitive positioning, and commercial priorities.
We combine automated and manual monitoring with senior MedTech product marketing expertise to evaluate what developments could mean for your business and recommend practical next steps.
You receive the analysis and recommendations directly, without needing to manage another platform or build an internal competitive intelligence process.
What do the briefs include?
Our briefs highlight relevant competitor developments, explain their potential significance, assess the implications for your competitive position, and recommend actions or areas for further investigation.
Our aim is to help your team distinguish meaningful changes from routine competitor activity.
How do I receive the briefs and alerts?
Weekly briefs, monthly strategic reviews, and priority alerts are delivered by email.
There’s no additional software platform to learn or manage.
Is this regulatory, legal, or clinical advice?
No. RivalKite provides market intelligence and product marketing analysis to support commercial decision-making.
Our recommendations are not regulatory, legal, or clinical advice. Claims and marketing materials should be reviewed by your regulatory and legal teams before use.
Sources & confidentiality
What information sources do you use?
We use publicly available information across various areas: company websites, social media, press releases, financial results and industry publications; regulatory databases and clinical trial registries; integrations and partnerships; job postings and other organizational signals; and medical congresses, scientific publications and customer reviews.
Findings include source references and confidence assessments.
Do you use confidential information?
Our standard intelligence service is based on public information.
If you require in-depth analysis involving confidential materials, such as internal product documentation, we discuss the requirements and agree on appropriate confidentiality and information-handling arrangements before proceeding.
Do you work with companies that compete with each other?
Yes. We may work with companies operating in the same markets.
Each client’s analysis and recommendations remain confidential. We do not share confidential client information or client-specific recommendations with other customers.
Pricing & plans
How many competitors can I track?
The Pilot covers up to 2 competitors, Core covers up to 3, and Extended covers up to 5.
If your competitive landscape is broader, contact us to discuss a tailored scope.
Can I cancel my subscription?
Yes. Core and Extended monthly plans can be canceled at any time, with cancellation taking effect at the end of your paid billing period.
The 30-day Pilot ends automatically. You choose whether to continue with a subscription.
Annual plans carry a 12-month commitment.
Put us to the test.
Your first brief is free.
Tell us who you're competing with, which markets matter, and what you're trying to understand.
No commitment. No sales call required.